/PRZWT/Xiamen, August 12, 2024 - The big model is surging, but how can it be implemented in the transportation industry that gathers professional, closed, and safe? How can the big model go out of the dialog box and really solve practical problems?
Recently, following Fuzhou Changle Airport, Yunzhisheng AI digital intelligence customer service has successively "posted" Xiamen Gaoqi Airport T3 Terminal and T4 Terminal, handing over another answer sheet in smart transportation.
24/7 service, "new employees" at Takasaki Airport
"Hello, welcome to Xiamen Gaoqi Airport. I'm Xiao Xiang, the customer service staff of Digital Man. Let me show you the wisdom of Xiamen Airport."
In the Takasaki Airport terminal, AI digital intelligence customer service "Xiao Xiang" provides visitors with an immersive consulting experience with its image of its own real genes and interactive experience that restores face-to-face conversation scenes, creating a 24-hour airport digital virtual employee.
With the help of artificial intelligence-driven graphics rendering, motion capture, Text To Speech and other technical means, AI digital intelligence customer service "Xiao Xiang" not only has a real character image, but also very realistic expressions and movements, lip movements and sounds are synchronized in real time, and face-to-face conversation scenes are truly restored.
The traditional voice interaction is more of an imperative interaction, and the system cannot truly understand the user's intention. It can only provide user service based on preset questions and answers, and it is difficult to give human-like feedback. With the blessing of the Shanhai model, the digital intelligence customer service "Xiaoxiang" can deeply understand the customer's intention and motivation, and can also conduct multiple rounds of questioning for vague questions to ensure more accurate answers for passengers.
Combined with Yunzhisheng intelligent voice technology, "Xiaoxiang" has functions such as accurate automatic speech recognition, intelligent interruption of dialogue, and real-time generation of responses. Its performance in voice interaction is also more accurate, smooth, and humanized.
At present, AI digital intelligence customer service "Xiaoxiang" can provide inquiry services including passenger guidance, in-app navigation, travel strategy, local culture, food recommendation, transportation and other more than 400 scenarios. Compared with traditional airport customer service, it can provide 7 * 24 hours of all-weather service, which easily solves passengers' travel troubles, and also provides a strong boost for airport operation management to improve quality and efficiency.
Using mountains and seas as engines to create a new paradigm of smart transportation
In the AI 2.0 era, railways, urban rail transit, highways, and civil aviation will no longer be independent transportation modes, but integrated transportation networks that are interconnected and work together.
Relying on the accelerated iteration of the Shanhai model in the underlying technology field, Yunzhisheng combines years of practical experience and data accumulation in the transportation field to build a UniTransport smart transportation model, which provides comprehensive intelligent solutions for urban comprehensive traffic operation monitoring and management, smart emergency command, smart rail transit, smart highway, smart airport, smart bus and other fields to ensure the efficient operation and service experience optimization of each travel link, and empower the intelligent upgrading of the industry.
With intelligent, efficient, reliable and other empowering advantages, Yunzhisheng intelligent transportation solutions have been implemented in Shanghai, Fuzhou, Guangzhou, Shenzhen, Xiamen, Nanning, Qingdao, Chongqing and other places, including Xiamen Metro intelligent customer service system, Nanning East Railway Station intelligent customer service screen, Qingdao holographic screen intelligent interactive service end point and other innovative applications have been put into use, and continue to create AI new business cards for the development of smart transportation industry.
The AI digital intelligence customer service "Xiao Xiang" settled in Takasaki Airport, which is a practical landing of Yunzhisheng's penetration of large model technology into the aviation scene, and once again shows the infinite possibilities of artificial intelligence in the future transportation field. Its efficient and intelligent passenger service brings not only fast and convenient, but also a fusion of technology and humanities.
Next, Yunzhisheng AI digital intelligence customer service products will also be further deployed in new airports such as Xiamen and Fuzhou, and strive to promote the application of airports across the country, dedicated to the power of mountains and seas to bring paradigm innovation to the intelligent upgrade of aviation scenes.
