/ August 31, 2022 Guangzhou -- ECCO Aibu, the world's famous high-end shoe brand, owns and manages the entire value chain from tannery and shoe manufacturing to wholesale and retail. Almost all production and operation links are self-operated. Ecco is the world's largest shoe company with full control from upstream to downstream. ECCO has 2,250 stores and more than 14,000 points of sale worldwide. There are more than 1,000 outlets in China, according to public data.
It is estimated that at present, ECCO has more than 200 different supply chains from raw materials to factories. The huge system makes the information data between different supply chains and links gradually isolated, resulting in high communication cost and low efficiency. Therefore, ECCO began to make more digital investment in all links of the supply chain, such as product design, management and sales, and laid out the omnichane retail network, hoping to open up all information nodes and improve the coordination ability of the supply chain. In 2018-19, ECCO recorded record sales for two consecutive years, while online sales continued to rise year after year. Even in 2020, ECCO remained profitable despite the pandemic, and its online sales surged 34%, reaching hundreds of millions on Singles Day 2021 alone.
Before the launch of Tongtianxiao OFS, ECCO 2C and 2B businesses belong to two sets of performance systems, and the order and inventory data are not interconnected at all. If the inventory needs to be transferred, they all rely on offline and manual communication. Tongtianxiao Software is very fortunate to participate in the construction of ECCO supply chain digitization, providing ECCO with OFS solution and helping it realize all-channel one-cargo management.On the one hand, Tongtianxiao OFS has completed the WMS of connecting with the three downstream physical warehouses after its launch, and unified the inventory logical distribution through OFS with the inventory management system that originally operated independently.
OFS inventory is divided into physical inventory and logical inventory, consistent with the WMS inventory processing node. Business personnel can operate in real time at the OFS to view accurate inventory. With complete inventory checking function, OFS can quickly check inventory differences through interface interconnection, and improve inventory management with high precision.
OFS also automatically integrates 2C and 2B inventory every day and allocates inventory in proportion to meet the business requirements of the next day and realize automatic inventory division.
In the original business scenario of ECCO, because orders from various channels correspond to different inventories, orders are matched to the corresponding inventory instead of the total inventory of the warehouse after OFS. Therefore, in actual operation, there will always be a situation that a certain commodity is displayed as out of stock in a certain inventory, but the warehouse is actually in stock. In order to solve similar problems, Tongtianxiao software provides inventory slicing function in OFS: When the system shows insufficient channel inventory, ECCO can readjust the inventory ratio of each channel in the system at any time according to the warehouse or SKU where the commodity is located, avoiding the situation that the warehouse is in stock but the order is out of stock, and the order performance rate is improved.
On the other hand, OFS has also completed the connection with the customer's original OMS, POS system, global business system SAP and other upstream systems, and all the decentralized business orders are centralized into a middle desk for order performance management.
OFS can automatically process all types of business documents, uniformly divide all types of documents, and only export and import documents to WMS, so that WMS can quickly deliver goods and import documents.
At the same time, OFS also realizes the automation of order management, and all the processing of purchase, sale and inventory business documents can be configured with planned tasks, so that they can be automatically executed, which greatly improves business efficiency.
During the promotion period, when the inventory and efficiency of To C warehouse could not meet the demand of the order, through the unified inventory system, Tongtianxiao OFS enabled ECCO To realize the operation of directly supplying To C from B inventory, which greatly improved the flexibility of the supply chain.
In addition, OFS integrates its internal backbone system SAP to synchronize business and finance and realize further closed-loop management.
Through direct connection with SAP system, the import information process of customers' overseas business is opened up, which can realize closed-loop management of documents and information such as pre-occupation order, shipping number, order number and container number of overseas factories, and undertake part of the import and export management responsibilities of overseas business.OFS financial management module centralizes the sales situation of various platforms and some offline stores to OFS for financial reconciliation. OFS automatically completes the detailed data check by order, automatically classifies abnormal data to financial personnel for verification, and synchronizes the checked data with SAP financial module.
Tongtianxiao software project manager Ding Changlin said, "ECCO's business needs are special, each link has its own independent operating system. It is quite difficult to implement an inventory on the basis of protecting the original system investment, and it is difficult for us to push a complete system into the hands of customers. For example, the high standard of system flexibility, the configuration of business logic and system rules, the encryption transformation to cooperate with the platform, the difficulty of integrating the upper and lower system logic, the user interface optimization, and so on, have challenged the personality of OFS system. Fortunately, we were able to withstand the pressure of business demands and complete the project in a timely manner in accordance with the client's requirements."
< /p>It is worth mentioning that Tongtianxiao software also cooperates with DHL Supply Chain to provide WMS solutions for several domestic warehouses of ECCO, helping warehouses connect with a variety of automation equipment, and realizing automatic and intelligent management.
